A Little About ICLA

Who we are is defined not just by how we look and talk but more importantly by what we do and our values. By living these values every day, we will achieve our vision and mission.

Our Vision

The people we support, our staff and the organisation, all thrive.

Our Values
Results for those we serve.

Our practice is person centred and recovery oriented. We listen to those we support and together we strive to achieve their vision. Their success is our success and we believe that we can make a real and valuable difference in the lives of those we support.

Respect for all.

We are respectful and caring in all we do. We admire the achievements of the people we support and never lose sight of their big picture. We value and welcome diversity.

Integrity in what we do.

We believe that integrity, truth, reliability, honesty and ethical conduct must guide everything that we do. Having integrity means doing the right thing in a reliable way.

Accountable for all we do.

We hold ourselves and each other accountable for actions and results. Accountability ensures that every person regardless of their needs has a life of possibility and opportunity.

Our Mission

To deliver personalised support enabling individual choice to improve people’s lives.

Our history

ICLA was first established in 1984 to aid a group of boarding house residents in Bondi who were facing eviction.

“Rotorua” was a privately operated boarding house for more than ten years, providing secure, supported accommodation for up to 29 people with psychiatric disabilities. When the property was put up for sale, the residents again faced the insecure tenancy and lack of support experienced by many others with psychiatric disabilities.

A group of community health workers, students, family members and others from the community worked to form ICLA, and were able to negotiate with the NSW Department of Housing to secure appropriate alternative accommodation.

In 1985, the residents were moved into a Department of Housing boarding house on Bondi Road as a temporary measure while suitable permanent accommodation was found and prepared. In the following four years, ICLA secured additional accommodation for clients but until this time, the cost of managing the facilities and staff costs were covered by client fees and donations.

In 1989 funding was obtained from the Department of Health to pay for adequate staffing of ICLA’s facilities. In 1993, the local Department of Housing offered an additional property for low-support accommodation. The additional property allowed ICLA to reduce client numbers in medium-support facilities which were over-occupied.

In our first partnership with a Community Housing organisation, ICLA acquired a number of units from Darlinghurst Area Rental Tenancy Co-op Ltd (DART) in October 1997. In 2002, property management of Burton Street was handed over to South West Inner Sydney Housing (SWISH).

ICLA remained a small organisation for a number of years, employing around thirteen staff and struggling to remain within budget while providing the support required by our clients. The organisation attempted to acquire funding through various sources in order to expand, and thereby achieve greater stability and better resources. Due to ICLA’s modest size and lack of profile, this was difficult to achieve, until 2000, when two funding submissions were approved in quick succession.

The City of Sydney contracted ICLA to manage the Street Outreach Service from July 2000. The scope of the contract was expanded during the period of the Sydney Olympics, to provide immediate assistance to people who were homeless in Olympic sites in the City. The outreach team were originally based in Town Hall House, but later moved to an office in George Street. In late 2000, the Department of Ageing and Disability (now Ageing, Disability and Home Care) approved ICLA’s submission for four facilities through the Boarding House Relocation Programme. Under this program, people with psychiatric and other disabilities were to be moved from boarding houses with inadequate support into community-operated supported accommodation. The program operates in partnership with the Department of Housing, who purchased and renovated the properties for disability access, and with community housing associations (in this case, St George Community Housing), who handle the property management.

The relocations were completed by early 2002. In the intervening period, a number of other houses (mainly four bedroom houses) were secured and ICLA now provides accommodation support for almost eighty people.

ICLA’s contract with the City of Sydney’s Outreach Service expired in December 2005 and ICLA no longer provides this service.