Feedback & Complaints

Feedback and complaints are important to ICLA.

Any person may provide feedback or make a complaint. If you:
  • Are unhappy with what we have done or the service we provided
  • Think that we are not meeting our mission, vision or values
  • Think that we are not upholding standards
  • Think that we have done something wrong or broken a law
  • Think we can do something better
  • Think someone has done a fantastic job

 

Help us to find solutions, make an improvement or recognise good service and outcomes.

Call the Feedback and Complaints Officer onĀ (02) 9281 3338
Mail the Feedback and Complaints Manager:
PO Box K305 Haymarket NSW 1240
Email the feedback: complaints@icla.org.au

What is your concern?